We are thrilled to announce a major milestone in the journey of Hagley West—our team has officially packed and shipped the last watch from the kitchen of our CEO and co-founder, Tim Hayden. This humble headquarters has been at the heart of Hagley West since our early days, but as the business continues to grow, it’s time for a significant change that will help us take things to the next level.
In an exciting step forward, we have transitioned our operations to a professional fulfilment centre that will handle the picking, packing, and shipping of our products. This move is not just about streamlining our logistics; it’s a key part of our broader strategy to expand the business and grow the Hagley West brand globally.
The decision to partner with a fulfilment centre was driven by the need to free up more time and resources, allowing our team to focus on what we do best—producing engaging social media content, connecting with our audience, and refining our growth strategy. Social media has always been central to our success, and with more time to create content, we can continue building the Hagley West community and spreading our brand’s message of 'Love Your Journey.'
Importantly, our new fulfilment partner has multiple locations across the UK, the United States, and the European Union. This means we can scale our business more quickly and efficiently, serving customers in key markets around the world with faster delivery times and improved customer service. With these centres strategically located in major global regions, Hagley West is well-positioned for future worldwide growth.
This expansion is more than just logistical—it’s symbolic of the journey we've been on as a brand. From packing watches in a kitchen to having a global distribution network, we’ve come a long way, but this is only the beginning. As we grow, we remain committed to maintaining the same passion for quality and customer satisfaction that has gotten us this far.
Our move to professional fulfilment centres marks an exciting new chapter for Hagley West, and we couldn’t have done it without the support of our incredible community. We’re looking forward to what the future holds as we continue to expand, reach new customers, and spread the Love Your Journey message across the globe.
Thank you for being part of this exciting journey with us!